GetWorkingHoursRaw

Reporting API: Returns each employee's expected working hours per day from the employee projection.


API	Reporting API (raw extracts)
Endpoint	`POST https://app{server-number}.timelog.com/{account}/Service.asmx`
SOAPAction	`http://www.timelog.com/ws/tlp/v4_4/GetWorkingHoursRaw`
Content-Type	`text/xml; charset=utf-8`
Authentication	`siteCode`, `apiID` and `apiPassword` as the first three parameters. See Authentication
Changes data	No. Safe to retry.
Paging	No: the whole result comes in one response. Narrow it with the filters.

How it works

Filters: employee, department, status, and a date range given as STRINGS. Without a date range the extract returns every projected day of every employee - potentially very large. status 0 does NOT return inactive employees.

Parameters

Each parameter has one label: Required, Conditional (required depending on other values) or Optional. Send them in the order shown.

siteCodestring

Required

Your account's site code, from the Reporting API settings.

apiIDstring

Required

The Reporting API ID, from the Reporting API settings.

apiPasswordstring

Required

The Reporting API password, from the Reporting API settings.

employeeIDinteger

Required

Employee id; mapped to the employee's user first - an employee without a user returns nothing. 0 = no filter.

departmentIDinteger

Required

Current profile department, exact. 0 = no filter.

statusinteger

Required

Only values > 0 are sent: 1 = active employees only; 0 and negatives = ALL employees - 0 does NOT mean inactive, contrary to the XML comment.

startDatestring

Required

Send an empty value for no filter. Date >= value. Empty or UNPARSEABLE -> silently no limit. Use yyyy-MM-dd.

endDatestring

Required

Send an empty value for no filter. Date <= value. Empty or UNPARSEABLE -> silently no limit. Use yyyy-MM-dd.

Request

POST /{account}/Service.asmx HTTP/1.1
Host: app{server-number}.timelog.com
Content-Type: text/xml; charset=utf-8
SOAPAction: "http://www.timelog.com/ws/tlp/v4_4/GetWorkingHoursRaw"

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:tlp="http://www.timelog.com/ws/tlp/v4_4">
  <soap:Body>
    <tlp:GetWorkingHoursRaw>
      <tlp:siteCode>{siteCode}</tlp:siteCode>
      <tlp:apiID>{apiID}</tlp:apiID>
      <tlp:apiPassword>{apiPassword}</tlp:apiPassword>
      <tlp:employeeID>0</tlp:employeeID>
      <tlp:departmentID>0</tlp:departmentID>
      <tlp:status>-1</tlp:status>
      <tlp:startDate></tlp:startDate>
      <tlp:endDate></tlp:endDate>
    </tlp:GetWorkingHoursRaw>
  </soap:Body>
</soap:Envelope>

curl -X POST "https://app{server-number}.timelog.com/{account}/Service.asmx" \
  -H "Content-Type: text/xml; charset=utf-8" \
  -H 'SOAPAction: "http://www.timelog.com/ws/tlp/v4_4/GetWorkingHoursRaw"' \
  --data-binary @request.xml

import requests

URL = "https://app{server-number}.timelog.com/{account}/Service.asmx"
SOAP_ACTION = '"http://www.timelog.com/ws/tlp/v4_4/GetWorkingHoursRaw"'

envelope = """<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:tlp="http://www.timelog.com/ws/tlp/v4_4">
  <soap:Body>
    <tlp:GetWorkingHoursRaw>
      <tlp:siteCode>{siteCode}</tlp:siteCode>
      <tlp:apiID>{apiID}</tlp:apiID>
      <tlp:apiPassword>{apiPassword}</tlp:apiPassword>
      <tlp:employeeID>0</tlp:employeeID>
      <tlp:departmentID>0</tlp:departmentID>
      <tlp:status>-1</tlp:status>
      <tlp:startDate></tlp:startDate>
      <tlp:endDate></tlp:endDate>
    </tlp:GetWorkingHoursRaw>
  </soap:Body>
</soap:Envelope>"""

response = requests.post(
    URL,
    data=envelope.encode("utf-8"),
    headers={"Content-Type": "text/xml; charset=utf-8", "SOAPAction": SOAP_ACTION},
    timeout=300,
)
rows = parse_result(response)  # see "Responses and errors"

Replace every {…} placeholder with your own value.

Response

The result is an XML document inside GetWorkingHoursRawResult: a tlp:WorkingHours root with one tlp:WorkingHour element per record. Check the response format first: the same slot also carries the empty result and errors.

Order: Employee USER id only - the order of dates within an employee is NOT guaranteed.

tlp:WorkingHourWorkingHour[]

One element per record. Fields without a value are left out of the element, so treat every field as optional.

Example response

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <soap:Body>
    <GetWorkingHoursRawResponse xmlns="http://www.timelog.com/ws/tlp/v4_4">
      <GetWorkingHoursRawResult>
        <tlp:WorkingHours xmlns:tlp="http://www.timelog.com/XML/Schema/tlp/v4_4">
          <tlp:WorkingHour ID="1001">
            <tlp:Date>2026-10-01T00:00:00</tlp:Date>
            <tlp:Hours>7.5000</tlp:Hours>
            <tlp:EmployeeID>12</tlp:EmployeeID>
            <tlp:EmployeeFirstName>Anna</tlp:EmployeeFirstName>
            <tlp:EmployeeLastName>Example</tlp:EmployeeLastName>
          </tlp:WorkingHour>
        </tlp:WorkingHours>
      </GetWorkingHoursRawResult>
    </GetWorkingHoursRawResponse>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <soap:Body>
    <GetWorkingHoursRawResponse xmlns="http://www.timelog.com/ws/tlp/v4_4">
      <GetWorkingHoursRawResult>
        <tlp:WorkingHours resultEmpty="true" xmlns:tlp="http://www.timelog.com/XML/Schema/tlp/v4_4"></tlp:WorkingHours>
      </GetWorkingHoursRawResult>
    </GetWorkingHoursRawResponse>
  </soap:Body>
</soap:Envelope>

Example error

Wrong credentials, or a call over plain HTTP:

HTTP/1.1 401 Unauthorized
Content-Type: text/xml; charset=utf-8

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <soap:Body>
    <GetWorkingHoursRawResponse xmlns="http://www.timelog.com/ws/tlp/v4_4">
      <GetWorkingHoursRawResult>
        <tlp:Errors xmlns:tlp="http://www.timelog.com/XML/Schema/tlp/v4_4">
          <tlp:Error>Access denied. Check siteCode, apiID, apiPassword and SSL settings</tlp:Error>
        </tlp:Errors>
      </GetWorkingHoursRawResult>
    </GetWorkingHoursRawResponse>
  </soap:Body>
</soap:Envelope>

Data and No rows are illustrative examples: the format follows the service's documented output, with made-up values (only one record shown). Access denied was recorded from a real call with wrong credentials (to GetCustomersShortList; every data method answers the same way).

Errors

The errors every method can return (access denied, operation failed, invalid request) are listed once in Responses and errors.

This method has no errors of its own beyond the shared ones.

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